Quantcast

Air travel disruptions continue amid rising complaints and aging infrastructure

Air travel disruptions continue amid rising complaints and aging infrastructure
Policy
Webp newark
Newark Liberty International Airport | Official Website

When planning a trip, travelers often face the risk of flight delays, which can lead to missed connections during layovers. The United States Department of Transportation (DOT) provides monthly data on airline and airport performance through the Air Travel Consumer Report. This report highlights issues such as on-time performance, flight delays, cancellations, tarmac delays, luggage issues, and consumer complaints.

According to Generali Global Assistance's analysis of Bureau of Transport Statistics (BTS) data, Midway Airport in Chicago leads with 47% delayed flights as of December 2022. Other airports like Stapleton Airport in Denver and Baltimore-Washington International also rank high for delays.

A significant event at Newark Liberty International Airport raised concerns about infrastructure readiness. A faulty cable caused air traffic control issues on April 28, leading to scheduling limits by the Federal Aviation Administration that will remain until December 31. Transportation Secretary Sean Duffy remarked on broader systemic issues: "What you see in Newark is going to happen in other places across the country."

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Increased passenger numbers coupled with a rise in complaints about delays suggest strain on current infrastructure. Teresa Murray from the Public Interest Research Group Education Fund noted an increase in passenger complaints: "Complaints in 2024 increased by so much - 9%. This makes it clear that travelers have found their voice."

Staffing shortages, increased air traffic post-pandemic, weather troubles, tech problems, and infrastructure upgrades are cited as common delay causes this year. Airlines For America estimated annual costs due to delays at $28 billion.

Passengers can mitigate risks by planning for delays and staying informed through airline apps. Booking earlier flights or longer layovers might help avoid missed connections.

###

Organizations Included in this History
More News

Flying Food Group announced on LinkedIn that it recognized its culinary team in celebration of National Culinarians Day.

Jul 28, 2025

Emirates has introduced its new Airbus A350 aircraft to Bologna’s Guglielmo Marconi Airport, marking the first time this model is operated in Italy and making Bologna one of the first ten cities worldwide to receive it.

Jul 28, 2025

Citi has announced a significant partnership with American Airlines, allowing 1:1 point transfers from its ThankYou Rewards program to the airline's AAdvantage loyalty program.

Jul 27, 2025

Citi has introduced a new premium travel credit card, the Citi Strata Elite℠ Card, as a successor to the Citi Prestige Card.

Jul 27, 2025

Flying Food Group has highlighted the importance of its Corporate Treasury Team in managing financial resources.

Jul 26, 2025

Etihad Airways is preparing to launch its new Airbus A321LR aircraft, which promises to enhance the narrow-body flying experience.

Jul 26, 2025