Quantcast

Alaska Airlines resumes flights after IT outage causes widespread delays

Flight Centre tips ‘price war’ as first direct Melbourne to LA Delta flights go on sale
FAA reverses course on meeting prohibition, blaming rogue employee
British Airways tweaks frequent flyer scheme after backlash
US court blocks Biden administration's airline fee disclosure rule
JetBlue Issues Dim Outlook But Execs Remain Confident in Turnaround Plan
Delta to Resume Tel Aviv Flights April 1
Boeing CEO Ortberg outlines 2025 priorities after heavy losses
Storm Eowyn: Thousands of trains, flights and ferries cancelled as 100mph wind batters UK
Indian carrier long haul: IndiGo returns to profitability, plans long haul flights
These Frequent Fliers Are Done With Loyalty Programs
JetBlue accepting Venmo as payment method for flights purchased through mobile app
United Airlines stock rallies on results, as growing demand wasn’t just about premium seats
Delta Adds Another Alaska Route
Southwest to Reduce Pilot Head Count at Several Bases
Dublin Airport savings boost for holidaymakers – but passengers need to be quick
American Halts CRJ-200 Operations
Shanghai Airlines to Launch Casablanca Route
Delta employees to receive an average five weeks of pay in annual profit sharing
Akasa Air faces DGCA heat for lapses; warning letter issued to airline's accountable manager
Indigo Eyes European Market Amid Intensifying Competition with Air India
Air India to operate daily Delhi-Prayagraj flights for Maha Kumbh
Engine maker agrees to compensate WizzAir for grounded planes
Turkish Airlines’ flights are riddled with bedbugs, passengers say
British Airways frequent flyers react to Executive Club changes
Inside the short-lived, men-only flights where kids and women were banned but cigar and pipe smoking were rife
China steps up drive to break Boeing, Airbus grip on plane market
Heathrow’s New York service clings to spot in top aviation routes
Airline praises pilots in crash-landing where both died but nearly half the passengers survived
Mexico state airline to buy five Embraer planes next year
A record number of people are expected to fly over the holidays. That's good for travel stocks, but not for passengers.
Alaska Airlines resumes flights after IT outage causes widespread delays
Policy
Webp alaska
Alaska Airlines | Official Website

Alaska Airlines resumed operations after an IT systems failure forced a temporary halt to all flights on Sunday evening. The disruption affected both mainline Alaska and regional Horizon Air flights, leading to numerous cancellations and delays.

The outage began around 20:00 PST on July 20 due to a critical systems failure at the airline's data center. By 23:00, the ground stop was lifted, and services began resuming. Alaska Airlines confirmed that the issue was caused by a malfunction of hardware from a third-party vendor and not related to any external threat or cyberattack.

"When that happened, it impacted several of our key systems that enable us to run various operations, necessitating the implementation of a ground stop to keep aircraft in position. The safety of our flights was never compromised," stated the airline.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

The carrier is working with the vendor to replace the failed equipment and stabilize system performance. Despite resuming flight operations shortly after the three-hour outage, residual disruptions continued into Monday. According to Flightaware data, about 83 Alaska Airlines flights were canceled, and more than 170 delayed at the time of reporting.

Seattle-Tacoma International Airport recorded over 160 delayed flights by Sunday night. Other airports also experienced significant disruptions, including Anchorage International Airport with 34 delays and San Francisco with 28 delays.

While Alaska Airlines has ruled out a cyber-related cause for this outage, recent events have raised concerns about cybersecurity vulnerabilities in the aviation industry. Last month, Hawaiian Airlines reported an IT system breach linked to Scattered Spider, a hacking group targeting North American aviation companies.

Organizations Included in this History
More News

Citi has announced a significant partnership with American Airlines, allowing 1:1 point transfers from its ThankYou Rewards program to the airline's AAdvantage loyalty program.

Jul 27, 2025

Citi has introduced a new premium travel credit card, the Citi Strata Elite℠ Card, as a successor to the Citi Prestige Card.

Jul 27, 2025

Flying Food Group has highlighted the importance of its Corporate Treasury Team in managing financial resources.

Jul 26, 2025

Etihad Airways is preparing to launch its new Airbus A321LR aircraft, which promises to enhance the narrow-body flying experience.

Jul 26, 2025

Eurowings has been recognized as one of the top airlines in Europe, according to a study by the consumer portal Flightright.

Jul 25, 2025

American Airlines is set to reintroduce its Boeing 777-200ER aircraft for domestic flights between New York's John F. Kennedy International Airport (JFK) and Los Angeles International Airport (LAX) this fall.

Jul 25, 2025