Quantcast

Air New Zealand partners with OpenAI for enhanced AI integration

GLOBAL INDUSTRY NEWS
Delta CEO says the Trump administration will reverse government ‘overreach’ seen under Biden
Spirit Airlines files for bankruptcy: How will it affect your travel plans?
British Airways yet to identify cause of latest IT meltdown
Asia's airlines blame supply chain woes for disrupted operations
Qantas and Qatar Airways: Planned partnership in the Australian aviation industry under the microscope
Spirit Airlines delays release of Q3 financial results as debt restructuring talks heat up
Delta investigating after plane’s nose mysteriously suffered damage
What Elon Musk's Starlink means for airlines
CAP OFF Major twist in Dublin Airport passenger cap row as High Court pauses decision in victory for airlines next summer season
Riyadh Air plans new jet order decision early next year
Calls for a blanket ban on politicians receiving free flight upgrades
Wizz Air Loses Challenge Against EU-Approved Romanian Aid for TAROM
Southwest, Other Airlines Plan a Shake-Up. Why They Need More to Boost Their Stocks.
One of Boeing's biggest customers leveled fresh criticism over ongoing 737 Max delivery delays
Low-Cost Airlines Innovate with Subscription Models
LA Considers $25 And $30 Minimum Wages For Hotel And Airport Workers
Airlines are on the hook for more than you think if something goes wrong with your trip
WA Labor & Industries plans to create new airline worker protections
Airlines must now give automatic refunds for significant delays. Here's what to know.
American Airlines Technical Operations, Fleet Service, Cargo and Central Load Planning team members ratify new agreement
Spirit Airlines Pursues Bankruptcy as a Path to Tie-Up With Frontier
American Airlines fined $50M for violating disability laws
Canada's flight attendant union applauds NDP bill to end unpaid work in the airline sector
American Airlines testing new technology that would crack down on boarding
Exciting New Airline Routes Coming to North
Another city ignores airport commission's advice, zones for housing near JWA
United shares hit pre-pandemic high after airline forecasts strong finish to 2024, plans buyback
Alaska Airlines Just Made Its Loyalty Program Even More Lucrative With New Rewards, Better Upgrades, and More
Food safety problem closes Detroit airline kitchen leaving 200 flights without meals
5 Reasons Why Kazakhstan's Air Astana Is Establishing Itself As A Key Player In Asian Aviation
Global Industry News
Air New Zealand partners with OpenAI for enhanced AI integration
Policy
Webp 85zcstekn5ijabgkmjmtsr3a7283
Nikhil Ravishankar Chief Digital Officer | Air New Zealand

Air New Zealand has announced a collaboration with OpenAI to enhance the use of artificial intelligence within the airline. This partnership is described as a first-of-its-kind in New Zealand, aiming to improve efficiency and customer service.

The airline joins other early OpenAI customers in Asia Pacific, gaining access to advanced AI technologies for various applications. Air New Zealand plans to use these tools to improve customer self-service experiences and streamline operations across maintenance and planning. The focus is on using data-driven insights for better decision-making.

A significant part of this initiative involves deploying Companion AI, which includes ChatGPT Enterprise, to 3,500 corporate team members. Additionally, the airline will develop new solutions using OpenAI APIs to enhance experiences for both customers and employees.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
Subscribe
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Nikhil Ravishankar, Chief Digital Officer at Air New Zealand, highlighted the importance of this collaboration: "We see AI as an opportunity for our team at Air New Zealand and a way to improve experiences for our customers. It helps us solve problems faster, serve our customers better, and reimagine how work gets done."

Oliver Jay from OpenAI praised Air New Zealand's efforts: "Air New Zealand is taking meaningful steps to bring AI across key parts of its business using OpenAI's technology. We have been particularly impressed with how quickly they have built over 1,500 Custom GPTs."

The collaboration underscores Air New Zealand's commitment to ethical AI use while focusing on innovation that benefits both employees and customers.

Organizations Included in this History
Air New Zealand
More News

Flying Food Group emphasizes role of corporate treasury team in financial management

Flying Food Group has highlighted the importance of its Corporate Treasury Team in managing financial resources.

Jul 26, 2025

Etihad Airways celebrates delivery of new Airbus A321LR with special flight

Etihad Airways is preparing to launch its new Airbus A321LR aircraft, which promises to enhance the narrow-body flying experience.

Jul 26, 2025

Eurowings ranks among Europe's best airlines in recent study

Eurowings has been recognized as one of the top airlines in Europe, according to a study by the consumer portal Flightright.

Jul 25, 2025

American Airlines introduces Boeing 777 on New York-LA route

American Airlines is set to reintroduce its Boeing 777-200ER aircraft for domestic flights between New York's John F. Kennedy International Airport (JFK) and Los Angeles International Airport (LAX) this fall.

Jul 25, 2025

Southwest Airlines introduces extra-legroom seats ahead of official launch

Southwest Airlines is in the process of introducing extra-legroom seats across its fleet, with about 25% of its planes now featuring these new rows.

Jul 25, 2025

Ethiopian Airlines inaugurates major expansion of maintenance facilities

The Ethiopian Airlines Group recently marked a significant milestone with the inauguration of its expanded Maintenance, Repair, and Overhaul (MRO) facilities.

Jul 25, 2025

Aviation Comments
Loading...

No comments available.

Trending
1

Flying Food Group's LAV HR Manager Martha Arauz promotes positive work culture

2

Singapore Airlines expands meal pre-order options for premium passengers

3

Flying Food Group celebrates Angela Cooper's 20-year tenure

4

2passports1dream content creators: Book the Cook is 'an amazing thing to have on Singapore Airlines'

5

Flying Food Group hiring CDL Class B drivers in Inglewood, CA