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American Airlines introduces premium economy service on LAX-JFK route

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American Airlines introduces premium economy service on LAX-JFK route
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Heather Garboden Chief Customer Officer at American Airlines | LinkedIn

Passengers on transcontinental flights in the United States will soon have a more luxurious option available. American Airlines has announced it will introduce premium economy service between Los Angeles and New York, starting in October. This new offering aims to provide extra comfort without the higher cost of domestic first class.

American Airlines' transcontinental flights between Los Angeles International Airport (LAX) and John F Kennedy International Airport (JFK) are already recognized for their superior onboard experience for premium passengers. With the introduction of premium economy, the airline aims to cater to more price-conscious passengers seeking some luxury.

The route between LAX and JFK is one of the most lucrative domestic routes for US-based airlines. According to Cirium, an aviation analytics company, 1,844 flights are scheduled between these two airports this July, with American Airlines operating 558 of them.

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Chief Customer Officer Heather Garboden expressed excitement about providing customers with the opportunity to experience Premium Economy on this premier domestic route. She stated: "We are excited to provide customers the opportunity to experience our Premium Economy service on our premier domestic route. With the domestic debut of Premium Economy, customers will enjoy a more comfortable seat, enhanced amenities, and elevated dining with hot entree choices when traveling coast-to-coast."

Premium economy will be available on select flights from October 5, with bookings opening next Monday via American Airlines' website and app. Passengers can enjoy benefits such as priority check-in and boarding before their flight.

Once onboard, passengers will find recliner seats and an amenity kit featuring "premium skincare products and travel essentials." Additional comfort is provided by a "crepe weave blanket" and lumbar pillows. The meal service includes "a hot meal with salad and dessert served on chinaware," along with complimentary drinks.

In terms of space, American Airlines' Airbus A321XLR jets offer 37 inches of pitch in premium economy compared to economy's 31 inches or Main Cabin Extra's 34 inches. The Boeing 777-200ERs offer slightly more room at 38 inches in premium economy.

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