Quantcast

Capital One Venture X credit card’s cellphone protection covers accidental damage

Delta Air Lines bets on ‘blended-wing’ flight to reduce emissions
Delta crash passengers should take the $30,000 payment, their lawyers say. Here’s why.
Budget airline launches new cheap flights to one of the UK’s top winter sun destinations
Brazilian airline Azul to go 'back to basics' after challenging 2024
Airlines cancel flights as air travel to ‘grind to complete halt’ this week ahead of major strike action in Europe
Dramatic moment American Airlines plane diverted to Rome is escorted by fighter jets after mid-air bomb threat
Jetstar Faces Major Backlash as Nationwide System Outage Causes Travel Chaos, Stranding Passengers and Disrupting Flights Across the Australian Airline Industry
Sudden oil supply outages creating turbulence for airline industry
Southwest's layoffs dent its worker-first culture
Abu Dhabi's long-haul carrier Etihad Airways sees record $476 million profit in 2024
Jet2 warns of profits squeeze from rising costs and late bookings
Southwest bends further to activist shareholder Elliott's demands
Downgraded on a flight? Take these simple but important steps to get your money back
Delta Offers Over $2 Million to CRJ Crash Passengers
Boeing Delays Continue for Alaska, Hawaiian
Hong Kong Airlines launches daily Sydney flights
Airline to launch new bunk beds in economy on long-haul flights next year
How Airline Employees Are Coping After Deadly Washington Crash
Major airline reverses in-flight menu change amid outcry
British Airways frequent flyer scheme changes: everything you need to know
Airline introduces world-first hand luggage ban on popular travel gadget
Air Canada Delays Boeing 767 Reentry
Flight Centre tips ‘price war’ as first direct Melbourne to LA Delta flights go on sale
FAA reverses course on meeting prohibition, blaming rogue employee
British Airways tweaks frequent flyer scheme after backlash
Delta flight from New York to Florida diverted to North Carolina due to ‘odor in the cabin’
EASA Certifies Safran’s First Electric Motor
US court blocks Biden administration's airline fee disclosure rule
JetBlue Issues Dim Outlook But Execs Remain Confident in Turnaround Plan
Delta to Resume Tel Aviv Flights April 1
Capital One Venture X credit card’s cellphone protection covers accidental damage
Research
Webp fairbank
Richard D. Fairbank CEO and Chairman at Capital One | Capital One

A Capital One Venture X Rewards Credit Card user has shared her experience with the card’s cellphone protection benefit after two incidents in which her phone was damaged. The cardholder, who describes herself as accident-prone, said she first used the benefit earlier this year when she dropped her phone on the kitchen floor before putting on its protective case. The resulting screen crack required a $350 repair, but she paid only a $50 deductible because of the insurance provided by paying her monthly bill with the Venture X card.

A second incident occurred during an assignment in Curacao, where water damage from a faulty waterproof case rendered her phone unusable. She noted that having cellphone protection through her credit card allowed her to enjoy the rest of her trip without worrying about replacing or repairing the device immediately.

To qualify for cellphone protection with the Venture X card, users must pay their monthly mobile bill using the card. Each month that payment is made with the Venture X, coverage continues for all lines on that bill and can be used up to two times within a 12-month period. Cardholders are eligible for up to $800 per claim after a $50 deductible.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

The coverage reimburses for loss, theft and damage not covered by other insurance policies such as homeowner’s insurance or AppleCare. It does not cover cosmetic damage or phones stolen from checked baggage.

The claim process requires documentation including a recent cellphone billing statement, proof of payment with an eligible card, and evidence that the damaged phone is linked to the account. A representative reviews these documents and may request an estimate from an authorized repair facility like Apple Store or Best Buy. In this case, after submitting all required information including a replacement estimate from Apple Store (which does not repair water-damaged phones), reimbursement was approved on the same day and funds were received via direct deposit.

The user was able to upgrade to a new iPhone at no cost beyond taxes and fees by trading in her damaged device through her wireless provider—an option typically available only if trading in working devices—and using insurance reimbursement to pay off any remaining balance.

She concluded: "While I would have preferred for none of this to happen in the first place, I did come away with a new phone at no cost to me — save the embarrassment of telling everyone I knew that I ruined my phone in a foreign country."

"Thanks to my Venture X card's cellphone insurance, I've easily covered the card's $395 annual fee several times over this year. I'm crossing my fingers and toes that I don't have any more cellphone mishaps, but I'm glad to know I'm covered if I do."

For Capital One products listed on this page, some benefits may be provided by Visa or Mastercard and may vary by product; terms and exclusions apply according to each Guide to Benefits.

Organizations Included in this History
More News

The International Air Transport Association (IATA) has announced that its Wings of Change Europe (WOCE) event will take place at the Steigenberger Icon Wiltcher's Hotel in Brussels.

Oct 23, 2025

Delta Air Lines has announced a new partnership with Crunchyroll, the global anime streaming platform, to bring a curated selection of anime content to its flights.

Oct 23, 2025

Delta Air Lines has been recognized as one of the 2025 Fortune Best Workplaces for Women, marking its return to the list since 2019.

Oct 23, 2025

Delta Air Lines marked its 100th anniversary by serving as the official airline of the 60th Head of the Charles Regatta (HOCR) in Boston.

Oct 23, 2025

American Airlines has announced that it will upgrade its Boeing 777-200ER aircraft with new Flagship Suites, the airline's latest business-class product.

Oct 23, 2025

Delta Air Lines will introduce a new in-flight dining partnership with Chef José Andrés, bringing Spanish-inspired cuisine to select cabins starting November 4.

Oct 23, 2025