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Miscommunication on TAP Air Portugal flight highlights risks in radio communication

Miscommunication on TAP Air Portugal flight highlights risks in radio communication
Policy
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Luis Rodrigues, CEO and Founder | Tap Air Portugal

A recent incident involving TAP Air Portugal’s flight TP484 highlighted the challenges that can arise from miscommunication in radio exchanges, especially when compounded by strong accents and poor audio quality. The flight was traveling from Lisbon to Nice when a small request led to what authorities later classified as a "serious incident."

Radio communications between pilots and air traffic controllers are essential for safe flight operations, but they can sometimes be hindered by factors such as static, unclear enunciation, or unfamiliar accents. In this case, those elements contributed to confusion during the exchange.

The incident underscores the importance of clear communication protocols and continuous training for both pilots and air traffic controllers. International aviation standards require all parties to use standardized phraseology to minimize misunderstandings, but real-world conditions can still present difficulties.

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Aviation safety experts note that incidents like these serve as reminders for airlines and regulators to review procedures and provide additional support where necessary.

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