Quantcast

Delta faces lawsuit over alleged inflight assault by crew member

Routes & Networks Latest: Rolling Daily Updates (W/C Sept. 22, 2025)
First new Qantas Airbus jets come with one toilet for every 90 economy passengers – worse than Jetstar, Scoot and Ryanair
Breeze Airways becomes the first new US flag carrier in a decade — just as rival Spirit fights its 2nd bankruptcy
Airport runway close calls spur hopes for wider adoption of cockpit alert technology
Family sues American Airlines over deadly crash near National Airport
United Airlines briefly grounds all flights in US, Canada for second time in 2 months
2025 Air Canada flight attendants strike
Spirit Airlines preparing to furlough one-third of its flight attendants
‘Hypocrisy’ and ‘blackmail’: Ryanair’s feud with Spain
Exclusive: Turkey's surprise Air Europa deal came down to one key thing: control
Major airline launches exciting new route from Scotland to popular US location
Airlines fear carbon tax as flagship climate scheme develops holes
Ryanair scraps three Vienna routes, demands lower taxes and fees
Turkish Airlines has no intention of raising stake in Spain's Air Europa, chairman says
US lawmakers want Trump to reinstate delay compensation plan for air travelers
IATA pushes to raise international pilot retirement age to 67
US orders Delta and Aeromexico to dissolve their partnership over fairness concerns in Mexico
Southwest’s New Wheelchair Policy Will Require Passengers to Remove 1 Item Before Boarding — What to Know
Aviation expansion: IndiGo to start direct Mumbai-Copenhagen flights from Oct 8; marks entry into Nordics - The Times of India
Major change for ALL Aer Lingus passengers flying from busy airport to offer 'modern and streamlined' experience
Southwest Airlines adds Sonoma County in California expansion - The Points Guy
Routes & Networks Latest: Rolling Daily Updates (W/C Sept. 8, 2025)
Delta Sees Record Premium Seats in '26, Main Cabin Flat or Down
Southwest requiring removal of batteries from mobility devices before boarding
Qantas’ milestone move for huge, new planes
EasyJet to launch 11 new flight routes from small UK airport named the best in Europe
Tycoon unveils £25 billion rival Heathrow expansion plan
Boeing and Airbus ground green plane projects
50 New Routes Launching In September 2025
JetBlue's Network Shake-Up: Its Top 10 Routes This Month
Delta faces lawsuit over alleged inflight assault by crew member
Policy
Webp ed
Ed Bastian, Chief Executive Officer | Delta Air Lines

Delta Air Lines is facing legal action after a passenger alleged he was physically assaulted by a flight attendant during a July 2025 flight. The complaint, drafted by personal injury firm CEO Lawyer and shared on Instagram, claims that Mohammed Shibli was slapped across the face following a disagreement with crew members. The incident has led to public discussion about in-flight conduct, passenger rights, and the training of airline staff.

The altercation reportedly began when Shibli, traveling with his wife and two children from Hartsfield-Jackson Atlanta International Airport to Fresno Yosemite International Airport, requested water for his two-year-old son but was initially denied because the beverage cart had not reached their row. Another flight attendant later provided the drink. According to accounts reported by Yahoo News and the Independent, an argument developed between Shibli and the first flight attendant after repeated questions about their drink order. Vulgar words were exchanged, Shibli stood up, and then he was allegedly slapped by the crew member.

Shibli is identified as a Palestinian Muslim, and his wife wore a Palestine shirt during the flight. While it remains unclear what specific words were exchanged or whether race or ethnicity played a direct role in the incident, another passenger reportedly heard the flight attendant say "you don’t get to call me that" after striking him.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Afterward, Shibli said he felt "helpless" and "humiliated" in front of his family as the nearly five-hour flight continued without further incident. He also reported being threatened with arrest by the same crew member during beverage service. Upon landing, law enforcement questioned the flight attendant but did not make an arrest. Delta has since suspended her pending further investigation.

The CEO Lawyer firm representing Shibli is demanding that Delta provide sensitivity training on Palestine for all employees and donate one day of its profits—estimated at $20 million—as restitution. If these terms are not met, they intend to proceed with filing a lawsuit against Delta in Atlanta.

"This is exceedingly rare in air travel and would be a shocking violation of airline protocols if proven to be true," states part of the complaint.

The case raises questions about how airlines prepare cabin crews for high-pressure situations. Flight attendants are responsible for maintaining order while ensuring safety and service standards are met—a challenging role that can lead to difficult interactions with passengers.

Delta has previously faced controversy regarding issues related to Palestine. In 2024, Delta deleted an X post reply referring to Palestinian flag pins as "Hamas badges," which led to accusations of anti-Palestinian bias.

Airlines generally seek to avoid association with contentious political issues such as those surrounding Gaza due to potential reputational harm from incidents involving violence or perceived discrimination.

Organizations Included in this History
More News

Dnata, a global provider of air and travel services, has entered into a joint venture with Azerbaijan’s Silk Way Group to launch ground handling and cargo operations at Alat International Airport, located in the Alat Free Economic Zone in Baku.

Oct 22, 2025

The Fair Work Commission has ruled that a former employee of dnata Airport Services was unfairly dismissed and awarded $36,468.39 in compensation.

Oct 22, 2025

The Los Angeles International Airport (LAX) has announced the closure of Terminal 5 to allow for a significant redevelopment.

Oct 22, 2025

The SFO Facility recently hosted a Breast Cancer Awareness Day, which was deemed a success by organizers.

Oct 22, 2025

Flying Food Group, Inc. recently held an appreciation event at its SFW facility to honor its employees.

Oct 22, 2025

Flying Food Group has announced that it contributes all of its taxable income annually to the Chicago-based Sue L. Gin Foundation Trust, which supports healthcare, education, legal aid, and immigration rights.

Oct 21, 2025