Quantcast

Delta faces lawsuit over alleged inflight assault by crew member

US court blocks Biden administration's airline fee disclosure rule
JetBlue Issues Dim Outlook But Execs Remain Confident in Turnaround Plan
These Frequent Fliers Are Done With Loyalty Programs
JetBlue accepting Venmo as payment method for flights purchased through mobile app
United Airlines stock rallies on results, as growing demand wasn’t just about premium seats
Delta Adds Another Alaska Route
Southwest to Reduce Pilot Head Count at Several Bases
Dublin Airport savings boost for holidaymakers – but passengers need to be quick
American Halts CRJ-200 Operations
Shanghai Airlines to Launch Casablanca Route
Delta employees to receive an average five weeks of pay in annual profit sharing
Akasa Air faces DGCA heat for lapses; warning letter issued to airline's accountable manager
Indigo Eyes European Market Amid Intensifying Competition with Air India
Air India to operate daily Delhi-Prayagraj flights for Maha Kumbh
Engine maker agrees to compensate WizzAir for grounded planes
Turkish Airlines’ flights are riddled with bedbugs, passengers say
British Airways frequent flyers react to Executive Club changes
Inside the short-lived, men-only flights where kids and women were banned but cigar and pipe smoking were rife
China steps up drive to break Boeing, Airbus grip on plane market
Heathrow’s New York service clings to spot in top aviation routes
Airline praises pilots in crash-landing where both died but nearly half the passengers survived
Mexico state airline to buy five Embraer planes next year
A record number of people are expected to fly over the holidays. That's good for travel stocks, but not for passengers.
American Airlines technical issue sparks travel chaos on Christmas Eve as flights heavily delayed after being grounded
Why United Airlines has had such a stellar year despite being Boeing's biggest customer
JetBlue nixing routes between multiple major cities, reducing several others
Airline Stocks Led The Travel Industry's Record 2024 Rally. Here's What's Next.
It’s beginning to look like another record for holiday travel
Qatar Airways cleans up at the World Travel Awards
All of the strikes at European airports this winter – find out if you are affected
Delta faces lawsuit over alleged inflight assault by crew member
Policy
Webp ed
Ed Bastian, Chief Executive Officer | Delta Air Lines

Delta Air Lines is facing legal action after a passenger alleged he was physically assaulted by a flight attendant during a July 2025 flight. The complaint, drafted by personal injury firm CEO Lawyer and shared on Instagram, claims that Mohammed Shibli was slapped across the face following a disagreement with crew members. The incident has led to public discussion about in-flight conduct, passenger rights, and the training of airline staff.

The altercation reportedly began when Shibli, traveling with his wife and two children from Hartsfield-Jackson Atlanta International Airport to Fresno Yosemite International Airport, requested water for his two-year-old son but was initially denied because the beverage cart had not reached their row. Another flight attendant later provided the drink. According to accounts reported by Yahoo News and the Independent, an argument developed between Shibli and the first flight attendant after repeated questions about their drink order. Vulgar words were exchanged, Shibli stood up, and then he was allegedly slapped by the crew member.

Shibli is identified as a Palestinian Muslim, and his wife wore a Palestine shirt during the flight. While it remains unclear what specific words were exchanged or whether race or ethnicity played a direct role in the incident, another passenger reportedly heard the flight attendant say "you don’t get to call me that" after striking him.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Afterward, Shibli said he felt "helpless" and "humiliated" in front of his family as the nearly five-hour flight continued without further incident. He also reported being threatened with arrest by the same crew member during beverage service. Upon landing, law enforcement questioned the flight attendant but did not make an arrest. Delta has since suspended her pending further investigation.

The CEO Lawyer firm representing Shibli is demanding that Delta provide sensitivity training on Palestine for all employees and donate one day of its profits—estimated at $20 million—as restitution. If these terms are not met, they intend to proceed with filing a lawsuit against Delta in Atlanta.

"This is exceedingly rare in air travel and would be a shocking violation of airline protocols if proven to be true," states part of the complaint.

The case raises questions about how airlines prepare cabin crews for high-pressure situations. Flight attendants are responsible for maintaining order while ensuring safety and service standards are met—a challenging role that can lead to difficult interactions with passengers.

Delta has previously faced controversy regarding issues related to Palestine. In 2024, Delta deleted an X post reply referring to Palestinian flag pins as "Hamas badges," which led to accusations of anti-Palestinian bias.

Airlines generally seek to avoid association with contentious political issues such as those surrounding Gaza due to potential reputational harm from incidents involving violence or perceived discrimination.

Organizations Included in this History
More News

The International Air Transport Association (IATA) has announced that its Wings of Change Europe (WOCE) event will take place at the Steigenberger Icon Wiltcher's Hotel in Brussels.

Oct 23, 2025

Delta Air Lines has announced a new partnership with Crunchyroll, the global anime streaming platform, to bring a curated selection of anime content to its flights.

Oct 23, 2025

Delta Air Lines has been recognized as one of the 2025 Fortune Best Workplaces for Women, marking its return to the list since 2019.

Oct 23, 2025

Delta Air Lines marked its 100th anniversary by serving as the official airline of the 60th Head of the Charles Regatta (HOCR) in Boston.

Oct 23, 2025

American Airlines has announced that it will upgrade its Boeing 777-200ER aircraft with new Flagship Suites, the airline's latest business-class product.

Oct 23, 2025

Delta Air Lines will introduce a new in-flight dining partnership with Chef José Andrés, bringing Spanish-inspired cuisine to select cabins starting November 4.

Oct 23, 2025