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What flight attendants observe about you immediately after boarding

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What flight attendants observe about you immediately after boarding
Policy
Webp turi
Bilal Eksi, CEO | Turkish Airlines

Flight attendants pay close attention to passengers as they board, using this brief interaction to make important assessments for safety and comfort throughout the flight. Although these observations happen quickly, they are not meant to judge passengers but rather to ensure everyone’s well-being.

Emilia Ryan told Reader's Digest that cabin crew are "not judging you for it." Instead, these assessments help identify who may need assistance or who could help in an emergency. Duygu Eren Tosya, chief of Turkish Airlines cabin crew, explained to Travel + Leisure: "They are identifying passengers who may be able to assist in an emergency, as well as passengers who may need additional help in an emergency situation, such as an elderly or injured person."

Janice Bridger, a flight attendant sharing her experience on Quora, noted: "I watch for disabilities that may disqualify someone from sitting in the exit row. They need to be able to physically lift a heavy hatch (up to 60 lbs) or open a heavy door (several hundred pounds)." Flight attendants also notice inexperienced travelers. Kimberly Sullivan wrote on Quora: "We can detect if they are experienced customers by the way they board the plane. If they are holding up the aisle and have tunnel vision, we know they are rookie travelers."

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Pregnant passengers receive special attention as well. It is generally safe for pregnant individuals to fly until about 36 weeks, but flight attendants will try to enhance their comfort by offering seats with extra legroom or proximity to bathrooms when needed.

The clothing and shoes of passengers also draw attention. Amy Caris, JSX director of in-flight and experienced flight attendant, told Reader's Digest: “I always look at what kind of shoes a customer is wearing to determine whether they can run quickly and easily in them. If I see someone wearing high heels during boarding, I can make a note to add in an emergency command about removing them if the need arises.” Ryan added: "I’m not a prude, but I always notice when passengers are in miniskirts or very short shorts because they will have a difficult time evacuating."

Beyond emergencies, footwear like sandals or flip-flops might concern crew members due to hygiene issues with exposed skin coming into contact with potentially dirty aircraft surfaces.

Flight attendants also consider which passengers might be able to help during emergencies—such as doctors or off-duty aviation staff—and sometimes ask discreetly if these individuals would be willing to assist if necessary. Bridger explained: "I consider this person a resource for me. In the event of an attack on the flight or on me, these are my 'go-to' people." There have been instances where off-duty professionals made significant contributions during air disasters; one example is United Airlines flight 232 in 1989 when Captain Dennis Fitch assisted during a crash landing and helped save lives.

Crew members remain alert for signs that someone might cause trouble—such as intoxication—or any behavior suggesting potential risk. Passengers who appear drunk may be removed before takeoff. Amy Caris told Reader's Digest that observing passenger interactions can sometimes reveal more serious issues like human trafficking: “human traffickers have used flights as a means to facilitate trafficking, and observing signs and indicators could save someone’s life.”

Finally, baggage is carefully monitored. Crew members check that bags meet airline rules and offer help if someone struggles with their luggage. They act as the last line of defense against rule violations regarding carry-on items.

Through these observations—covering everything from health concerns and safety risks to etiquette and compliance—flight attendants aim to create a safer environment for all onboard.

Organizations Included in this History
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