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McPlane: How Crossair turned an MD-83 into a flying McDonald's restaurant

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McPlane: How Crossair turned an MD-83 into a flying McDonald's restaurant
Policy
Webp pat
Patrick Shanahan, President and CEO of Spirit AeroSystems | Simple Flying

In the 1990s, McDonald’s collaborated with Swiss regional airline Crossair to launch McPlane, a marketing initiative that brought the fast-food experience onboard a commercial aircraft. The project involved transforming a McDonnell Douglas MD-83 jet into a flying restaurant, complete with McDonald’s branding on both the interior and exterior of the plane.

Crossair operated the flights while McDonald’s provided uniforms, branding, and an adapted menu. Passengers were served burgers, fries, and milkshakes in branded packaging by flight attendants dressed in McDonald’s uniforms. The aircraft was used not only for regular flights but also for promotional events at airports and air shows.

The logistical challenges of serving fast food at altitude quickly became apparent. Food preparation was complicated by limited galley space and safety regulations. Burgers had to be reheated rather than cooked fresh, fries could not be prepared onboard due to fire risk, and milkshakes proved difficult to serve in large quantities.

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Despite these difficulties, the campaign succeeded in generating widespread publicity. Photos of the brightly colored jet circulated through aviation magazines and media outlets across Europe. According to coverage at the time, “For McDonald’s, the McPlane was more than just a flying billboard; it was a bold statement about the brand’s growing global footprint.” For Crossair, partnering with one of the world’s most recognizable brands helped raise its profile among European carriers.

Passengers described their experiences as unique but noted that reheated meals did not always match expectations set by ground-based restaurants. Some appreciated the novelty while others criticized food quality: “Burgers reheated in galley ovens couldn’t match the taste of a fresh McDonald’s meal,” according to accounts from those who flew on board.

Ultimately, operational costs and regulatory hurdles made it impractical to continue running such specialized flights long-term. The aircraft was eventually repainted and returned to normal service within Crossair's fleet.

After Swissair collapsed in 2002, Crossair formed much of what is now SWISS International Air Lines (SWISS), which has since taken a more traditional approach to branding.

The legacy of McPlane remains significant for both aviation enthusiasts and marketers as an example of experiential branding—a trend where companies create immersive environments for consumers beyond conventional advertising methods. While it did not become a sustainable business model or revolutionize either industry sector involved, its impact lingers as “a quirky footnote” from an era when brands were willing to take creative risks that blurred lines between marketing spectacle and customer experience.

Organizations Included in this History
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