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British Airways unveils updated premium economy cabin as part of major fleet revamp

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British Airways unveils updated premium economy cabin as part of major fleet revamp
Policy
Webp sean
Sean Doyle, Chairman and Chief Executive | British Airways

British Airways has introduced a refreshed premium economy cabin as part of its ongoing fleet refurbishment program. The updated World Traveller Plus cabin was first seen on a refurbished Boeing 787-9 Dreamliner, although the airline has not made an official announcement about the changes.

A notable feature in the revised seat design is the winged headrest, which aims to provide travelers with more comfort and privacy. British Airways is currently working through a £7 billion ($9.5 billion) transformation plan, which includes upgrades across its long-haul fleet departing from Heathrow Airport.

Hamish McVey, Director of Marketing at British Airways, shared images of the new premium economy seat on LinkedIn after the first 787-9 completed refurbishment at British Airways Maintenance Cardiff (BAMC) at Cardiff Airport. The seat updates include new headrests and refreshed upholstery.

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The primary visible change is the addition of winged headrests on each seat, designed to improve passenger comfort—especially for sleeping—and increase privacy between passengers. The seats also have new central leather headrests and updated materials. However, these changes do not constitute an entirely new seat model but rather adjustments to the existing product.

British Airways refers to its premium economy class as 'World Traveller Plus.' This cabin class was developed for longer routes and is available only on widebody aircraft; there are no current plans to introduce it on narrowbody planes.

The World Traveller Plus cabin uses a 2-3-2 configuration on Airbus A380 and Boeing 787 Dreamliner aircraft, while Airbus A350 and Boeing 777 aircraft use a 2-4-2 layout. Seat numbers vary by aircraft type: the A350-1000 has 56 seats; A380-800 has 55; Boeing 777 variants range from 40 to 52 seats; Boeing 787 models have between 25 and 39 seats depending on subtype.

Typically positioned between business class (Club World) and economy (World Traveller), World Traveller Plus offers features such as a dedicated cabin area, increased legroom at 38 inches, extra seat width and recline, enhanced meal service, and noise-canceling headphones.

British Airways' modernization effort is described as the largest in its history, with over 600 initiatives underway. Approximately half of the $9.5 billion investment will be used for acquiring new aircraft; the other half will focus on modernizing existing planes and operational processes.

A major component of this plan is fitting aircraft with the Club Suite business class product—first introduced in 2019—which provides sliding privacy doors, full lie-flat Collins Aerospace Super Diamond seats, more storage space, and a new cabin layout for better privacy and aisle access.

To support this fleet overhaul, British Airways expanded its maintenance facility in Cardiff so it can now accommodate larger aircraft types such as the Airbus A350 in addition to previous models like the Boeing 777 and 787. The airline began retrofitting its Boeing 787-8 fleet in 2023 before moving to update the Boeing 787-9s. Refurbishment work on its Airbus A380 fleet is expected to start next year.

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