Quantcast

JetBlue faces $1.5M lawsuit over hot water burn incident

These Frequent Fliers Are Done With Loyalty Programs
JetBlue accepting Venmo as payment method for flights purchased through mobile app
United Airlines stock rallies on results, as growing demand wasn’t just about premium seats
American Halts CRJ-200 Operations
Shanghai Airlines to Launch Casablanca Route
Delta employees to receive an average five weeks of pay in annual profit sharing
Akasa Air faces DGCA heat for lapses; warning letter issued to airline's accountable manager
Indigo Eyes European Market Amid Intensifying Competition with Air India
Air India to operate daily Delhi-Prayagraj flights for Maha Kumbh
Engine maker agrees to compensate WizzAir for grounded planes
Turkish Airlines’ flights are riddled with bedbugs, passengers say
British Airways frequent flyers react to Executive Club changes
Inside the short-lived, men-only flights where kids and women were banned but cigar and pipe smoking were rife
China steps up drive to break Boeing, Airbus grip on plane market
Heathrow’s New York service clings to spot in top aviation routes
Airline praises pilots in crash-landing where both died but nearly half the passengers survived
Mexico state airline to buy five Embraer planes next year
A record number of people are expected to fly over the holidays. That's good for travel stocks, but not for passengers.
American Airlines technical issue sparks travel chaos on Christmas Eve as flights heavily delayed after being grounded
Why United Airlines has had such a stellar year despite being Boeing's biggest customer
JetBlue nixing routes between multiple major cities, reducing several others
Airline Stocks Led The Travel Industry's Record 2024 Rally. Here's What's Next.
It’s beginning to look like another record for holiday travel
Qatar Airways cleans up at the World Travel Awards
All of the strikes at European airports this winter – find out if you are affected
Meet the CEO trying to turn around Air India, the 92-year-old airline with a pile of problems
Skiplagging: Unpacking the Risky Travel Trend That Involves Tricking Airlines
Qantas engineers walk off job on one of the busiest travel days of the year
South Korea to safeguard competition after Korean Air, Asiana merger
China Southern returns to Adelaide
JetBlue faces $1.5M lawsuit over hot water burn incident
Policy
Webp pno4lxv7wo81abjbmsmnebzhcydi
Jonathan E. Hendry U.S & Loyalty Journalist | Simple Flying

A JetBlue passenger is suing the airline for $1.5 million after allegedly suffering "disfiguring burns" when hot water was spilled on her during turbulence. The incident occurred on May 15th aboard JetBlue Flight 2237 from Orlando International Airport (MCO) to Bradley International Airport (BDL) in Hartford, Connecticut.

Tahjana Lewis, the passenger involved, has filed a complaint in the US District Court for the District of Connecticut. She alleges that JetBlue "failed to provide her with reasonably safe traveling conditions." According to the complaint, a cabin crew member was serving a drink to another passenger when turbulence struck, causing them to spill hot water onto Lewis. This reportedly resulted in second and third-degree burns.

Lewis claims that the cabin crew did not administer first aid and instead advised her to seek medical attention upon landing in Hartford. The complaint, submitted on June 24th, states that Lewis has experienced scarring, mental anguish, and anxiety due to the incident.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

JetBlue operates twice daily flights between Orlando and Hartford and faces competition on this route from Breeze Airways and Southwest Airlines. Orlando International Airport serves as a major hub for JetBlue with more than 20 destinations across North America, Central America, and the Caribbean.

This lawsuit comes amid increased media coverage of turbulence-related incidents in aviation. In May, a Singapore Airlines flight diverted after encountering severe turbulence resulting in a fatality. Last month, an Air Europa Boeing 787 also faced severe turbulence leading to an emergency landing in Brazil.

The outcome of Lewis's case against JetBlue remains uncertain as it progresses through the legal system.

Organizations Included in this History
More News

United Airlines has announced the issuance of travel waivers for passengers whose flights were affected by closures at London Heathrow Airport.

Apr 2, 2025

ITA Airways announced that flight AZ806 managed to land safely after a brief hold due to nearby missile activity.

Apr 2, 2025

EVA Air has announced the reinstatement of its Premium Economy Class on the Seattle route, with three weekly flights scheduled from March 8 through July 27.

Apr 2, 2025

Emirates Airlines has announced the launch of a new door-to-door delivery service called 'Very Important Parcels' (VIPs), promising the same level of care as provided to its passengers.

Apr 2, 2025

Cargolux has announced the transportation of two lions, Tsar and Jamil, from captivity in Ukraine to a wildlife sanctuary in South Africa.

Apr 2, 2025

Hainan Airlines announced that its Beijing–Oslo flight HU769 landed successfully in Norway.

Apr 2, 2025