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Passenger arrested after damaging American Airlines counter over fake ticket scam

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Passenger arrested after damaging American Airlines counter over fake ticket scam
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A man was arrested at Santiago airport on Tuesday after causing significant damage to the American Airlines check-in area. The individual, reportedly of Haitian descent, had purchased a ticket to Miami, only to discover upon arrival that the ticket was fraudulent.

Upon learning that he would not be able to travel, the man became enraged and retrieved a hammer from his backpack. Witnesses watched in shock as he proceeded to smash multiple computers and large check-in screens at the American Airlines counter.

Local police estimate he caused approximately 20 million Chilean pesos (US$22,000) in damages during the incident. The Western Santiago Prefecture Police confirmed that they had detained the man. It turns out he had the hammer because he is a construction worker and had come to the airport straight from a job.

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American Airlines acknowledged the incident, offering: "We thank our team for their professionalism and apologize to our customers for the inconvenience."

Despite the location, seeing the yellow branding, it’s worth noting that this isn’t a Spirit Airlines passenger. Additionally, considering that the man bought a fraudulent ticket – someone took his money and told him they’d booked him a ticket – it seems important to highlight that it’s safer to book directly with airlines. If you do get scammed, it’s the fault of the person who scammed you, not the check-in computers.

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