Quantcast

Frontier Airlines investigates bribery claims by Navy veteran

Airline Stocks Led The Travel Industry's Record 2024 Rally. Here's What's Next.
It’s beginning to look like another record for holiday travel
Qantas engineers walk off job on one of the busiest travel days of the year
South Korea to safeguard competition after Korean Air, Asiana merger
China Southern returns to Adelaide
Global Airline Industry Revenues Forecast To Top $1 Trillion For First Time In 2025
EasyJet to launch six new routes from the UK next year with £24 flights
Here's Why Analysts Say It's a Good Time to Buy Airline Stocks
A No-Frills Airline Is Getting Into the Premium Game
TAKING OFF: Major airline introduces new inflight service rules with less time to order your drinks
2 Delta flight attendants fail breathalyzer test before flight to JFK
EasyJet reveals plans for new flights from regional UK airport next summer
Airlines not switching quickly enough to green jet fuel, study says
Alaska Airlines tech issue briefly grounds planes in Seattle, disrupts bookings on Cyber Monday
US Senate panel criticizes rising airline seat fees, will call execs to testify
Spirit’s Demise Is a Lesson in ‘Airline-o-nomics’
Inside BA’s new first-class suites: £800 an hour for most private seat
Focus: US airline flight crews confident and angry as unions seek richer contracts
Hawaiian Airlines Eliminates Widebody Route Amid Alaska Airlines Merger
US budget airlines are struggling. Will pursuing premium passengers solve their problems?
Delta CEO says the Trump administration will reverse government ‘overreach’ seen under Biden
Spirit Airlines files for bankruptcy: How will it affect your travel plans?
British Airways yet to identify cause of latest IT meltdown
Delta Airlines Will Start Serving Shake Shack Cheeseburgers Next Month
United Sees Nearly 30% Surge in Travel to European Christmas Markets
Budget airline Israir to launch flights between Israel and NY, ending wartime monopoly by flagship carrier El Al
Asia's airlines blame supply chain woes for disrupted operations
Qantas and Qatar Airways: Planned partnership in the Australian aviation industry under the microscope
Spirit Airlines delays release of Q3 financial results as debt restructuring talks heat up
Delta investigating after plane’s nose mysteriously suffered damage
Frontier Airlines investigates bribery claims by Navy veteran
Policy
Webp 9d8e4n9zvnq6npvse1f7c4oouh5n
Airbus A380 | Airbus

A member of the US Navy has accused two gate agents at Frontier Airlines of extortion, claiming they demanded a bribe for him to board his flight. Demonta Roach shared his experience with WSB, a local ABC affiliate in Atlanta, Georgia. The incident occurred on Veterans Day at Hartsfield-Jackson Atlanta International Airport when Roach was returning to his military base in Los Angeles.

Roach reported that after arriving late to the gate due to a delayed flight, he was confronted by two gate agents who closed the door to the jetbridge and demanded $50 to let him board. He stated that one agent told him, "I don’t care who you report to. If you want to get back on this plane, you have to pay me."

The initial demand was reportedly $100 but was reduced as a so-called military discount. The woman allegedly said, “I don't give a damn what you're in, as long as you have my damn money.” Roach recorded the encounter, during which he claimed staffers asked for payment via Cash App and threatened him with being left behind if he didn't comply.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

In the recording, one of the agents allegedly mentioned using the money for personal expenses like marijuana and manicures. Roach managed to board after pretending to transfer money electronically.

Frontier Airlines responded with a statement: “We take claims like this seriously, and our team is in the process of investigating the situation to determine what happened. In the meantime, we have offered the customer a voucher for $150 as a customer service gesture.”

The airline's reputation has been under scrutiny after being named America's worst airline last year due to numerous complaints. Frontier Airlines received 33 complaints per 100,000 passengers, significantly more than Spirit Airlines.

Organizations Included in this History
More News

Heathrow Airport Limited’s (HAL) performance is under scrutiny following recent development proposals, according to the International Air Transport Association (IATA).

Aug 1, 2025

Delta Air Lines has announced plans to add 40 nonstop flights from Boston Logan International Airport to 10 leisure destinations across the United States for Patriots’ Day in April 2025.

Aug 1, 2025

Emirates has expanded its Aircrafted KIDS initiative to the Middle East and North Africa region, starting with the donation of 800 bags to two non-profit organizations in Egypt.

Aug 1, 2025

The Airline Pilots Association (ALPA) has issued a statement on X, urging policymakers to prioritize the ongoing modernization of air traffic control (ATC) systems.

Jul 31, 2025

ITA Airways announced on X that it is extending the suspension of flights to and from Tel Aviv through September 30, including the cancellation of flights AZ809 and AZ815 on October 1.

Jul 31, 2025

Emirates has announced on X its plans to launch daily flights from Dubai to Hangzhou, marking an expansion of its network in China.

Jul 31, 2025