American Airlines has announced it will cease its flight service between Charlotte Douglas International Airport and Tulum International Airport in Mexico. The route, which was introduced in March 2024 along with services from Dallas-Fort Worth and Miami, is set to be suspended on February 13, 2025. This decision comes less than a year after the launch of these international flights to Tulum.
The airline's decision to cut the Charlotte-Tulum route is part of a broader evaluation of its network. American Airlines stated that the change is due to "a continuous evaluation of our network." Brian Znotins, American's network chief, elaborated on this by saying, “I think the whole industry getting in there all at the same time was too much capacity to absorb all at once we need to get people more familiar with Tulum - there are plenty of people familiar with Tulum, but we had way more seats than people familiar with Tulum, so you're seeing us and the whole industry scale back and take a step back a bit.”
Despite this suspension, American Airlines will continue operating flights to Tulum from Miami and Dallas. Passengers affected by the discontinuation of the Charlotte service will be notified by American Airlines and accommodated on alternative flights.