Federal Express Corporation, a leading global express transportation company, has announced a partnership with ProntoPacco, a major Italian parcel pickup network. This collaboration aims to provide Italian customers with more accessible and flexible delivery solutions by offering over 9,000 pickup points through the combined networks of ProntoPacco and FedEx Locations in Italy.
The partnership responds to changing customer expectations and behaviors, which increasingly favor flexible and convenient delivery options. Supporting this trend, data shows that 36% of European consumers prefer alternative delivery methods over traditional home delivery.
With an expanded network of out-of-home delivery options, customers can choose when and where to pick up, deliver or return their orders according to their needs. Additionally, offering more flexible return management solutions allows online retailers to optimize supply chain costs while improving operational efficiency and customer satisfaction.