Quantcast

Etihad Airways revamps website and app for enhanced user experience

Flight made emergency landing in Denver after reported animal strike and engine fire
General Dynamics says G800 jet receives FAA, EASA certifications
United Airlines doubles down on Chicago roots with new O'Hare billboards
Gatwick airport strikes, Easter 2025: will my flight be cancelled?
Boarding passes and check-in could be scrapped in air travel shake-up
European air traffic warning means summer delays for holidaymakers
The EU rule change that could affect millions of Brits when their flight is delayed or cancelled
Delta Earnings Land Soon. Why They’re Key for Airline Stocks and the Economy.
Avelo Airlines to Operate Deportation Flights, Hiring Flight Attendants
Travel chaos 2025: all the strikes and disruption expected across Europe
Qatar Airways accelerates Starlink wifi implementation
Southwest Airlines extends flight schedule through early April 2025
Cathay Pacific reaches 3,400 pilots this year, with low resignation rate of 2.9%
Qatar Airways Nears Boeing 777 Fleet-Wide Starlink Upgrade
United receives FAA approval for first Starlink-equipped planes
50 New Routes Launching In April 2025
Qantas launches mammoth Asia flight sale including Bali and Japan
New Update from Air Canada, WestJet, American Airlines, Delta, United, Southwest, Alaska, JetBlue Airways, and Sunwing: Airline Capacity Between Canada and US Slashed as Bookings Plummet Seventy Per Cent
Delta Cuts Two Domestic Routes
United Airlines Technicians Reject ‘Dead on Arrival’ Contract Proposal, Teamsters Say
The State of the Asia Pacific Airline Industry
Spirit Airlines to add Detroit nonstop flight out of Bradley International Airport
Major airline to launch new direct flights from Scotland to North America
Ryanair launches new ‘prime’ membership which saves passengers more than £400 a year
Judge Orders Boeing to Trial on 737 MAX Case
Qantas’ free international Wi-Fi to switch on from next week
The real reason Southwest is charging for bags now
Air France-KLM in ongoing talks with Air Europa on potential stake, CEO says
Frontier Savagely Shades Southwest After They Eliminated Longstanding Free Bag Policy, Sparking Backlash
Frontier Wants You to 'Divorce Your Old Airline' After Southwest Changes
Etihad Airways revamps website and app for enhanced user experience
Policy
Webp received 663170209700843
Frank Meyer Chief Digital Officer | Etihad Airways

Etihad Airways has launched a revamped digital experience for its website and mobile application. The airline, based in Abu Dhabi, introduced a new look featuring a dark color palette with white and gold accents. This update aims to enhance user-friendliness alongside the aesthetic changes.

The updated website now features a new menu on the left-hand side of the screen, designed to be easily accessible without distracting from the main content. Flight booking and management options are prominently displayed at the top of the homepage, along with information about Etihad's destinations to inspire travelers.

Frank Meyer from Etihad commented on this development: "At Etihad, we are constantly evolving and innovating the digital experience in line with customer preferences and industry trends. In our commitment to innovation and improvement, we will continue to go beyond expectations by delivering a more personalized and seamless online experience for our guests."

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

The redesign also emphasizes enhanced digital self-service options to make user experiences easier and more personalized. These include pre-populated data, an improved seat map, and streamlined access to travel extras for quicker check-ins.

Arik De, Chief Revenue and Commercial Officer at Etihad Airways, stated: "We've completely redesigned the digital experience ensuring that our guests enjoy engaging with us from the very first touch of a screen until reaching their destination and beyond. Furthermore, we've made sure our valued Etihad Guest members can enjoy the benefits of a more personalized experience now conveniently in the app or website."

The mobile app has been redesigned similarly for consistency across platforms. Available on both Apple iOS and Android devices, it serves as a digital travel assistant providing real-time updates like gate changes.

Etihad has also improved integration of its loyalty program within its digital platforms. Loyalty members can now manage their accounts more efficiently by adding travel documents, viewing trips, tracking tier status, selecting benefits, and managing miles all from one location.

Organizations Included in this History
More News

SWISS has reported a CHF 3 million operating result for the first quarter of 2025, compared to CHF 31 million in the same period last year.

Apr 29, 2025

The Learjet 75 Liberty marks a significant chapter in the history of private aviation.

Apr 28, 2025

United Airlines is expanding its international network from Denver International Airport with the addition of two new routes.

Apr 28, 2025

Romania's commercial aviation industry is centered around Bucharest Henri Coanda International Airport, also known as OTP, which serves as a primary gateway to the Romanian capital.

Apr 28, 2025

There are varying opinions about whether commercial or private aviation professionals earn higher incomes due to numerous influencing factors.

Apr 28, 2025

KLM has announced plans to resume flights to Barbados, re-establishing a route that previously operated until March 2023.

Apr 28, 2025