Quantcast

Spirit Airlines sees growing customer loyalty despite financial struggles

DOT probe seeks to determine if frequent flyer programs are fair to travelers
American Airlines flight diverted after passenger starts vaping
Russian Airline Wants $100 Million From Canada for Seizing Its Giant Cargo Plane
Here's where American Airlines is adding flights to Europe in summer 2025
Major airline grounds Airbus A350 fleet, citing faulty engine component
Airline CEO wants airports to cap passengers at 2 alcoholic drinks to limit on-board disruptions
Regulator cuts Malaysia Airlines' air operator certificate duration after probe
United Airlines flight attendants are prepared to strike. Here's why it's still unlikely.
2 workers killed, 1 injured in tire explosion at a Delta Air Lines shop in Atlanta
Emirates Will Buy 5 Airbus A380s From Lessor For $200 Million
Delta Air Lines named official airline of the WNBA
Pair Of C-Suite Officials Depart Wheels Up
LAX Receives Final Cars for People Mover Train
Alaska Airlines and Hawaiian Airlines merger clears Justice Department hurdle, now faces DOT
Alaska Airlines flight attendants reject new contract, union says there's 'more work to do'
Elliott Investment To Push For 10 New Boardroom Directors At Southwest Airlines
Alaska Air Backs JetZero Blended-Wing Design
AI in Aviation Line Maintenance: A Strategic Response to Delays, Satisfaction, and Staffing Challenges
Air taxi service plans for 2026 Los Angeles launch at USC, SoFi and LAX
VistaJet Flight Brings Home Americans in Prisoner Swap
Air Canada Blames Paris Olympics On Decreased Profits
Delta passengers sue airline over refund refusals after CrowdStrike meltdown
Microsoft fires back at Delta after massive outage, says airline declined ‘repeated’ offers for help
Korean Air Confirms A Spacious Lounge Is Coming To The New Terminal One at New York JFK
VAS Aero Services to Acquire an Additional 17 Airbus A320 Airframes, Bringing to 23 the Total Number of A320s Slated for Teardown and Harvested Parts Redistribution
Delta CEO says CrowdStrike-Microsoft outage cost the airline $500 million
Boeing Reports $16.9 Billion In Revenue For 2nd Quarter With 5,400 Commercial Aircraft Backlog
United Airlines says flight attendant in Terrell Davis incident is no longer employed and NFL legend’s ‘no fly’ ban is lifted | CNN
Nepal Plane Crash Kills 18 After Takeoff - Airline Ratings
Southwest Airlines is getting rid of open seating | CNN Business
Spirit Airlines sees growing customer loyalty despite financial struggles
Policy
Webp received 616872514483225
Spirit Airlines | Official Website

Spirit Airlines fans remain loyal to the airline despite its recent challenges, including two failed merger attempts with Frontier and JetBlue, and a bankruptcy filing in November. The carrier is relying on its existing operations and devoted customer base to navigate these turbulent times.

Several factors contribute to this loyalty. Spirit's flight safety record and exclusive use of Airbus aircraft are key reasons why longtime fans feel safer flying with the budget carrier. Despite ranking low in the 2024 Axios Harris Poll on brand reputation, Spirit appears to be doing something right to retain its customers.

The airline said, "It’s the big idea behind our business model, making it possible for more people to travel to more places, more often. And it’s what inspires us to Invest In The Guest, going beyond low fares to discover more ways to make our unique brand of customizable À La Smarte travel a great experience too. Providing More Go is why our all-Airbus fleet serves more than 90 destinations across the U.S., Latin America and the Caribbean. More Go is our promise to those who wish to be well-traveled, and those who want to travel well. "

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Amidst recent incidents involving Delta and American Airlines planes, Spirit customers are increasingly scrutinizing airline safety standards in America. The exclusive operation of Airbus aircraft by Spirit has also been a selling point for some passengers wary of Boeing planes following high-profile crashes involving Boeing 737 MAX models.

A Spirit Airline passenger said, "Even if the Spirit flight is the same price as American, Delta and United airlines, I’m gonna fly Spirit. I’ve flown Spirit multiple times in the last few months, and I felt super safe in them. "

Another frequent traveler with Spirit Airlines wrote in BuzzFeed: "Hot Take: I Love Spirit Airlines And I’m Not Ashamed To Admit It... They make the space more competitive so other airlines are cheaper which I love. "

She added that she regularly took $45 flights between Chicago and Fort Lauderdale during her college days without any major issues regarding comfort.

While some passengers appreciate low fares even at the cost of reduced comfort levels compared to full-service airlines others highlight another significant aspect - safety records. A TikTok user went viral noting that "Spirit Airlines has NEVER had a fatal plane crash," emphasizing their confidence in flying w ith

Kristy Kiernan from Embry-Riddle Aeronautical University offered a broader perspective on aviation safety saying that risk perception can lead to anxiety but objectively speaking all US domestic flights maintain incredibly low-risk levels for passengers regardless of airplane type or airline.

Organizations Included in this History
More News

Emirates has announced that the My Emirates Pass will be available throughout the year with seasonal offers in summer and winter.

Apr 3, 2025

United Airlines has announced the issuance of travel waivers for passengers whose flights were affected by closures at London Heathrow Airport.

Apr 2, 2025

ITA Airways announced that flight AZ806 managed to land safely after a brief hold due to nearby missile activity.

Apr 2, 2025

EVA Air has announced the reinstatement of its Premium Economy Class on the Seattle route, with three weekly flights scheduled from March 8 through July 27.

Apr 2, 2025

Emirates Airlines has announced the launch of a new door-to-door delivery service called 'Very Important Parcels' (VIPs), promising the same level of care as provided to its passengers.

Apr 2, 2025

Cargolux has announced the transportation of two lions, Tsar and Jamil, from captivity in Ukraine to a wildlife sanctuary in South Africa.

Apr 2, 2025