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Teleperformance employees in Ireland, who work remotely, have gained the right to union recognition and collective bargaining. This follows the signing of a local agreement between Teleperformance and UNI Global Union’s Irish affiliate, the Communication Workers Union (CWU).
This development is significant for Teleperformance workers in Ireland, as the country’s laws do not require employers to recognize unions or engage in collective bargaining. The agreement highlights Teleperformance's commitment to a global accord with UNI established in 2022.
Fionnuala Ní Bhrógáin, CWU Head of Organising, expressed satisfaction with the agreement: “The CWU welcomes the successful conclusion of the new agreement reached with Teleperformance. This outcome underscores the value of collective bargaining and constructive engagement between unions and employers. We commend all involved in the process and reaffirm our commitment to ensuring the agreement is fully implemented in the interests of all our members.”
