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UPS Boeing 767 returns after losing ATC communications

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UPS Boeing 767 returns after losing ATC communications
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Webp carol
Carol B. Tomé CEO of UPS | UPS Website

On Thursday, a UPS Boeing 767-300F aircraft returned to Sacramento Mather Airport shortly after takeoff due to a loss of communication with Air Traffic Control (ATC). The aircraft, which was on a domestic freight trip from Sacramento to Louisville, experienced a breakdown in incoming communications during its initial climb. Although ATC could hear the aircraft, the crew could not hear ATC and did not confirm received transmissions.

The flight, identified as 5X-2957, held an altitude of 4,000 feet while attempting to reestablish communication. Once communication was restored, the decision was made to return to Sacramento Mather Airport. The aircraft landed safely and underwent maintenance before returning to service two hours later.

In related news, UPS Chief Executive Officer Carol Tomé recently discussed cost reductions across the UPS network in a press release reporting first-quarter earnings for 2025. Tomé stated: “I want to thank all UPSers for their hard work and efforts in this very dynamic environment. As a trusted leader in global logistics, we will leverage our integrated network and trade expertise to assist our customers as they adapt to a changing trade environment."

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UPS has also announced the purchase of eight new 767-300ER freighters, increasing its fleet of 767 Freighters to 108. Jim Joseph, President of UPS Airlines, commented: “The new aircraft will also help modernize our fleet while improving our efficiency, sustainability and reliability.”

While incidents like the recent loss of communication can occur due to equipment failure, they are often resolved quickly with maintenance. The use of blind transmission procedures is common when two-way communication cannot be established but one party is believed able to receive transmissions.

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