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Passenger's hallucination forces easyJet flight diversion

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Passenger's hallucination forces easyJet flight diversion
Policy
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easyJet | Official Website

Earlier this year, an easyJet flight from London Gatwick to Marrakesh diverted to Faro, Portugal, due to a passenger's disruptive behavior. Approximately two hours into the journey, a man began shouting about "snakes on a plane" and became aggressive towards other passengers and crew members.

The incident occurred on April 19th aboard easyJet Flight U28705, operated by an Airbus A320-200. The aircraft departed from Gatwick at 15:25 local time with around 180 passengers and crew onboard. Data from Flightradar24 indicated that the plane was flying over southern Portugal when it changed course and landed safely at Faro Airport at approximately 17:45.

A fellow passenger speculated that the man might have been under the influence of hallucinogenic drugs, leading him to believe there were snakes in the cabin. Wearing a t-shirt with snake patterns may have contributed to his hallucination. He reportedly demanded that the plane land and became "violent and abusive," alarming some passengers who initially thought there was a real snake onboard.

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Upon landing in Faro, police escorted the man off the aircraft. There are no updates on whether he will face charges, but local authorities confirmed his detention following the incident. According to one passenger quoted by The Sun, "No one quite knew what was going on... But it soon became apparent that the flyer was either so drunk or on illegal drugs."

Passengers remained onboard during the diversion, and after several hours of delay, they continued their journey to Marrakesh. The flight departed Faro just after 22:00 and arrived in Marrakesh at 23:05.

An easyJet spokesperson attributed the diversion to "a passenger behaving disruptively onboard," adding that police met him upon arrival in Portugal.

Flight diversions can be costly for airlines like easyJet due to extra airport fees and fuel costs. In similar cases involving unruly passengers, compensation claims often fall under "extraordinary circumstances," exempting airlines from paying out compensation under EU261 regulations.

Unusual diversions have occurred before; for instance, in 2017, an American Airlines flight diverted when a passenger hallucinated butterflies. Another case involved a small snake found on a Thai AirAsia flight without causing a diversion.

The aviation industry has tightened measures against disruptive behavior post-pandemic. In the UK, fines for such actions can reach up to $6,500 with potential criminal charges or prison sentences for offenders. Airlines often pursue reimbursement for costs incurred during diversions but recovering these expenses can be challenging.

Ryanair is currently seeking reimbursement through legal action in Ireland following a similar diversion incident caused by an unruly passenger.

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