Quantcast

Air Canada flight canceled after altercation between crew member and passenger over blanket request

Explore Japan for free? Japan Airlines offers free domestic flights to foreign travelers
Delta named Official Airline Partner of Birmingham City Football Club
American Airlines to Cut These Routes to Las Vegas, Orlando, and More — Here's Why
Alaska Airlines completes acquisition of Hawaiian Airlines, expanding benefits and choice for travelers
Southwest wouldn't really start charging for bags — right?
JD Power ranked this Midwest airport as the best among largest airports in North America
Alaska Airlines Chief Plans More Routes After a Deal With Hawaiian
Air Canada could begin suspending flights soon as strike deadline nears
JetBlue's new ticket policy entitles every passenger to a carry-on bag
Why United Airlines’ CEO makes as few decisions as possible
American invests in the future of aviation maintenance with new jobs, additional work
DOT probe seeks to determine if frequent flyer programs are fair to travelers
American Airlines flight diverted after passenger starts vaping
Russian Airline Wants $100 Million From Canada for Seizing Its Giant Cargo Plane
Here's where American Airlines is adding flights to Europe in summer 2025
Major airline grounds Airbus A350 fleet, citing faulty engine component
Airline CEO wants airports to cap passengers at 2 alcoholic drinks to limit on-board disruptions
Regulator cuts Malaysia Airlines' air operator certificate duration after probe
United Airlines flight attendants are prepared to strike. Here's why it's still unlikely.
2 workers killed, 1 injured in tire explosion at a Delta Air Lines shop in Atlanta
Emirates Will Buy 5 Airbus A380s From Lessor For $200 Million
Delta Air Lines named official airline of the WNBA
Pair Of C-Suite Officials Depart Wheels Up
LAX Receives Final Cars for People Mover Train
Alaska Airlines and Hawaiian Airlines merger clears Justice Department hurdle, now faces DOT
Alaska Airlines flight attendants reject new contract, union says there's 'more work to do'
Elliott Investment To Push For 10 New Boardroom Directors At Southwest Airlines
Alaska Air Backs JetZero Blended-Wing Design
AI in Aviation Line Maintenance: A Strategic Response to Delays, Satisfaction, and Staffing Challenges
Air taxi service plans for 2026 Los Angeles launch at USC, SoFi and LAX
Air Canada flight canceled after altercation between crew member and passenger over blanket request
Research
Webp txr36ytg6uuvd13i8xrjnuempd4m
Gary Leff Chief Financial Officer | View from the Wing

An Air Canada flight from Casablanca to Montreal was cancelled on Friday following an incident involving a flight attendant and a passenger who requested a blanket. The cabin for Flight 73 was reportedly cold, prompting the passenger's request. Video footage shows the purser responding aggressively.

The crewmember can be heard yelling in both French and English, stating, “You will behave or we will get off!” and “I don’t want no bullying against my crew.” She also directed her anger at passengers recording the incident. When the passenger asked to speak with the captain, the flight attendant refused.

The confrontation continued as the plane taxied out, leading to local police being called to remove the passenger. Other passengers disembarked in solidarity.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

The flight was subsequently cancelled, and a new flight AC2073 was operated on Saturday with a different crew. In response to the incident, Air Canada stated:

"We are taking this incident very seriously. It is under review, and we will take appropriate action. We apologize to our customers and deeply regret that their experience today fell far short of what they have come to expect when flying with Air Canada."

Paddle Your Own Kanoo suggests there may be more context to this story. However, Air Canada has issued an apology to passengers and is compensating them for their inconvenience.

— Ankush Sharma (@Aku_700) July 28, 2024

Organizations Included in this History
More News

Emirates has successfully retrieved a Boeing 777-300ER that was stranded in Iran for nearly a month due to regional tensions.

Jul 14, 2025

The United States Air Force (USAF) has unveiled its fiscal year 2026 budgetary request, which includes plans to acquire more Boeing KC-46A Pegasus airborne tankers.

Jul 14, 2025

Airbus has announced the appointment of Lars Wagner as the new Chief Executive of its Commercial Aircraft division.

Jul 14, 2025

Asiana Airlines is set to reintroduce the Airbus A380 on its route between Seoul Incheon and Frankfurt, replacing the smaller A350 aircraft.

Jul 14, 2025

The International Association of Machinists (IAM) in District 837 has entered a new phase of negotiations with Boeing.

Jul 14, 2025

Airbus has experienced a shift in its A350F order backlog.

Jul 14, 2025