A key point in Nelson's campaign is that "flight attendants are not paid for every hour on the job." Despite this claim being central to organizing efforts at Delta, non-union Delta has led in adding compensation time for flight attendants. Delta recently introduced boarding pay for flight attendants—a move considered revolutionary since pay was traditionally based only on actual flight time. This structure often benefited senior crew members over junior ones by redistributing income while keeping total airline labor costs constant.
Delta’s initiative forced unions to adopt similar structures. Although Nelson's union at Spirit Airlines did not initially negotiate for boarding pay, American Airlines’ Association of Professional Flight Attendants secured it last year during bargaining. The expectation for boarding pay has now become standard at major U.S. airlines, including non-union SkyWest.
Another issue raised by Nelson is Delta's prohibition on wearing Palestine flag pins. She claimed these pins represent heritage and appeared suddenly due to global events. However, she had previously supported college campus protests favoring Hamas and restricting Jewish student movements.
At American Airlines, there has been ongoing discussion about whether Nelson’s Association of Flight Attendants – Communications Workers of America (AFA-CWA) might replace the current independent union representing cabin crew. If American’s flight attendants reject their tentative agreement, there could be renewed efforts for AFA-CWA to take over representation from APFA. Notably, Joe Burns from AFA-CWA led contract negotiations for APFA.
Critics argue that APFA lacks transparency; however, AFA-CWA also faces scrutiny as it does not allow direct election of its Master Executive Council officers and international officers—a change Nelson unsuccessfully attempted to implement within her own union.
Nelson appears to have more influence with senior Democratic politicians than within her own organization despite reportedly being passed over for leadership of the AFL-CIO.
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