Quantcast
Here's how Southwest Airlines' new seating and boarding process will work
Delta Adds New Route to Asia
Southwest Airlines will begin selling assigned seats in 2025
United Airlines Pilot Buys Passengers Pizza In Albuquerque After Flight Was Delayed 7 Hours
Czech Airlines to Cease Operations, Ending 23-Year SkyTeam Partnership
Airlines begin canceling flights, offering rebooking ahead of Hurricane Helene
Southwest Airlines to cut service and staffing in Atlanta to slash costs
New heights, new features: Discover Alaska’s enhanced Flight Pass subscription service
Alaska Airlines completes acquisition of Hawaiian Airlines, expanding benefits and choice for travelers
American Airlines welcomes JetSMART to the award-winning AAdvantage program
Explore Japan for free? Japan Airlines offers free domestic flights to foreign travelers
Delta named Official Airline Partner of Birmingham City Football Club
American Airlines to Cut These Routes to Las Vegas, Orlando, and More — Here's Why
Alaska Airlines completes acquisition of Hawaiian Airlines, expanding benefits and choice for travelers
Southwest wouldn't really start charging for bags — right?
JD Power ranked this Midwest airport as the best among largest airports in North America
Alaska Airlines Chief Plans More Routes After a Deal With Hawaiian
Air Canada could begin suspending flights soon as strike deadline nears
JetBlue's new ticket policy entitles every passenger to a carry-on bag
Why United Airlines’ CEO makes as few decisions as possible
American invests in the future of aviation maintenance with new jobs, additional work
DOT probe seeks to determine if frequent flyer programs are fair to travelers
American Airlines flight diverted after passenger starts vaping
Russian Airline Wants $100 Million From Canada for Seizing Its Giant Cargo Plane
Here's where American Airlines is adding flights to Europe in summer 2025
Major airline grounds Airbus A350 fleet, citing faulty engine component
Airline CEO wants airports to cap passengers at 2 alcoholic drinks to limit on-board disruptions
Regulator cuts Malaysia Airlines' air operator certificate duration after probe
United Airlines flight attendants are prepared to strike. Here's why it's still unlikely.
2 workers killed, 1 injured in tire explosion at a Delta Air Lines shop in Atlanta

Delta tops Forbes awards with wins across five air travel categories

Policy
Webp vfmzs67sypx811nz1wxu2vpbjwom
Steven D. Williams, Vice President – International Portfolio Management | Delta Air Lines

Delta Air Lines has been recognized as a leader among U.S. airlines in the Forbes Travel Guide’s inaugural Verified Air Travel Awards, achieving first place in five categories. The airline was noted for its "strong reputation for its consistency, loyalty program and customer service," earning it the title of Best U.S. Airline.

Allison Ausband, E.V.P. and Chief Customer Experience Officer at Delta, stated: “We continue to make significant investments throughout every point in our customers' travel journey to deliver the elevated experiences they want and deserve.” She added that these recognitions are a testament to Delta's efforts and the dedication of its staff.

Forbes Travel Guide determined the winners by surveying 5,000 experienced individuals from the hospitality industry. The results were validated by experts using FTG's established Star Ratings system.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Delta also received top honors for Best Domestic Business Class, which features amenities such as Missoni amenity kits with Grown Alchemist products and 180-degree flatbed seats. Passengers enjoy access to Delta One lounges and Sky Priority services on the ground.

The JFK Delta One lounge was awarded Best U.S. Airline Lounge. It offers an expansive space with a year-round terrace, relaxation pods, shower suites, and fine dining options exclusively for Delta One passengers.

Delta's SkyMiles program was named Best Loyalty Program due to benefits like complimentary Wi-Fi on most domestic flights, miles without expiration dates, and partnerships allowing members to earn miles with over 20 partners.

The airline’s app was recognized as Best Airline App for its user-friendly features including seat upgrades, gate change notifications, baggage tracking, airport navigation assistance, and more.

Delta’s innovations were highlighted in other areas as well. The Transportation Security Administration received Innovation of the Year recognition for its facial recognition technology rollout through Delta Digital ID at several hubs since 2021.

LaGuardia Airport was acknowledged as Best U.S. Airport following an $8 billion overhaul that included a $4 billion investment from Delta to modernize Terminal C into a state-of-the-art facility.

This adds to Delta’s accolades in 2024 from organizations such as J.D. Power, Cirium, and The Points Guy.

Organizations Included in this History
More News

Iberia has introduced its new Airbus A321XLR aircraft, following familiarization flights across Europe.

Nov 14, 2024

Boeing has initiated layoffs, affecting approximately 10% of its workforce, as part of a strategy to streamline operations.

Nov 14, 2024

Lufthansa has outlined its plans for the upcoming summer season starting in March 2025.

Nov 14, 2024

A 20-year-old student from the United Kingdom, Myah Saakwa-Mante, was arrested at Los Angeles International Airport (LAX) after customs agents discovered methamphetamine-soaked T-shirts in her luggage.

Nov 14, 2024

Alaska Airlines is introducing a series of premium offerings to enhance the passenger experience with a focus on West Coast innovation and lifestyle.

Nov 14, 2024

Frequent flyers with American Airlines will now find it easier to redeem their systemwide upgrades (SWUs) online.

Nov 14, 2024