Cargolux partners with major digital platforms for enhanced booking capabilities

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Richard Forson President & Chief Executive Officer | Cargolux

By Sky Industry News

Dec 5, 2024

Cargolux has announced its integration with the digital marketplaces cargo.one, CargoAi, and WebCargo by Freightos. This move is aimed at enhancing the airline's digital quote and booking capabilities, providing customers with quicker and more direct access to these services.

"As the demand for digital processes grows, we are intent on embracing change and broadening our digital reach. Joining marketplaces offers an additional, intuitive tool for our clients to book capacity that matches their requirements. This tool will not only enhance customer experience, it will also allow Cargolux to strengthen its market footprint," stated Mathieu Weber, VP Digital Sales & Marketing.

Domenico Ceci, EVP Sales & Marketing of Cargolux added: "The partnership with marketplaces is the latest step in Cargolux’s wide-ranging Sales Digitalization program. Service excellence has always been central to the Cargolux philosophy and this initiative is an additional step towards seamless and tailored service."

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The initial launch of this service will cover Benelux and Germany before gradually expanding to other regions. This initiative aligns with Cargolux's ongoing efforts in resource optimization and innovation to meet evolving customer needs as part of its broader digital transformation strategy.

Cargolux operates from Luxembourg as Europe's leading all-cargo airline with a fleet that includes Boeing 747-8 freighters and Boeing 747-400 freighters. The company plans to replace older aircraft with ten new Boeing 777-8F models. Its network spans over 75 destinations globally through scheduled flights along with full and part-charter services.

Additionally, Cargolux provides aerial firefighting services via Aquarius Aerial Firefighting unit and maintains a robust sustainability program focused on Environmental, Social, and Governance principles. The group employs nearly 2,500 staff worldwide across more than 85 offices in over 50 countries.