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Windshield issue forces Delta Air Lines Boeing 767-400ER diversion to Shannon

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Windshield issue forces Delta Air Lines Boeing 767-400ER diversion to Shannon
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Delta Air Lines Boeing 767-400ER | Delta Air Lines Website

N825MH, a Boeing 767-432ER operated by Delta Air Lines, experienced a windshield issue two hours into flight DL4 at an altitude of 34,000 feet. As a result, the aircraft had to divert over the Atlantic Ocean and land at Shannon Airport (SNN). According to various sources, including Irish claire.fm, emergency crews were on standby due to potential issues such as brakes overheating with the 25-year-old Boeing 767-400ER.

The Aviation Herald reported that N825MH was cruising at 34,000 feet when the windshield began overheating. An overheated windshield poses risks of cracking or shattering, which could lead to depressurization and deprive passengers of necessary oxygen.

In response to this risk, the pilots descended to 10,000 feet—a standard protocol for potential depressurization scenarios. This altitude helps mitigate severe medical issues related to hypoxia.

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Delta Air Lines' official response:

"We apologize to our customers for the delay in their travel plans. As nothing is more important than safety, the crew of Delta flight 4 followed standard procedures to divert to Shannon, Ireland after observing a mechanical issue. The flight landed safely and customers deplaned at an arrival gate," said a spokesperson via The Irish Sun.

As of now, DL4 has resumed its journey towards New York City's John F. Kennedy International Airport (JFK).

About N825MH:

- First flight: October 9, 1999

- Delivery date: December 14, 2000

- Total seat arrangement: 238 seats (156 economy/main cabin; 28 economy plus/Delta Comfort+;20 Delta Premium Select;34 first class/Delta One)

- Market value: $14.56 million USD

Organizations Included in this History
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