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The March 2025 deadline for the enforcement of REAL ID requirements will not be met, marking another delay in a series that began with the original 2008 deadline. A new proposed rule suggests full enforcement might not begin until May 2027. In the interim, passengers with non-compliant IDs will receive notifications urging them to obtain updated identification.
Twenty-three years ago today, the tragic events of September 11, 2001, unfolded. Recollections from individuals who experienced that day remain vivid and impactful.
A United Airlines flight attendant has filed a lawsuit claiming she faced harassment and was demoted after reporting safety violations by her colleagues. The Newark-based crew member alleges that the airline did not investigate any of her reports.
Dan Eleff witnessed a confrontation on Monday between an American Airlines gate agent and a flight attendant at New York JFK. He was flying from New York to Cleveland on American flight 4366, a regional flight operated by Republic Airways.
Delta Air Lines announced a year ago significant changes to its SkyMiles elite program and access to its Sky Clubs. The spending requirement for top status was increased from $20,000 to $35,000. Credit card spending would count towards this status, requiring $350,000 spent on their $550 annual fee credit card or $700,000 per year on their mid-tier card. Additionally, club visits using the premium credit card were capped at 10 per year, with American Express Platinum cardholders receiving just six.
A woman was recently seen riding her suitcase through the busy streets of Bangkok to catch her flight. En route to Don Mueang International Airport, she managed another bag in tow while using Google Maps on her phone for navigation.
A Washington State woman has filed a complaint with the Department of Transportation, alleging that she and her eight-year-old son were removed from an Allegiant flight after requesting accommodations for the child’s severe nut allergies. The incident reportedly occurred because a flight attendant insisted on selling snacks containing cashews to earn commission.
In a significant incident at the Atlanta airport, a Delta Air Lines Airbus A350-900 bound for Tokyo collided with a Delta Connection CRJ-900, resulting in substantial damage to both aircraft. The accident occurred around 10:07 AM on September 10, 2024, as both planes were taxiing for departure. No injuries were reported among passengers or crew.
Southwest Airlines announced that former CEO and current Chairman Gary Kelly will step down. This move fulfills part of the leadership change demanded by Elliott Management. Several other board members will also leave, with plans to expand the board again, suggesting Elliott will gain representation.
A recent incident at the Holiday Inn & Suites Durango Downtown has raised concerns about hotel security. At approximately 3:00 AM, a man allegedly broke into a guest's room and attempted to steal a purse. The guest reported the incident to management, who informed the police that similar incidents had occurred recently. A maintenance employee reassured the guests, stating, "This happens a lot and please don't be afraid it is safe here."
Aviation analytics company Cirium has released its August data on airline on-time performance. Delta Air Lines has posted an 80.9% on-time arrival performance, securing the top position in North America. United Airlines and Southwest Airlines followed closely, both maintaining an on-time rate of over 78%.
The shift from written travel reports to video reviews has brought a new level of relatability and humor to the genre. A recent example is a review of Qatar Airways' QSuites, which captures the experience of a first-time business class flyer with both wit and charm.
Denver’s Brown Palace Hotel, now part of Marriott’s Autograph Collection, is experiencing significant operational challenges that have drastically altered the guest experience.
A tourist's recent encounter with border control has sparked discussions on privacy invasion. The incident, shared under the hashtag #travelstorytime, involved a woman being interrogated by border guards about her tampon.
Qatar Airways has introduced an interactive advertisement that allows users to place themselves in a promotional film using artificial intelligence. By uploading a photo, individuals can be inserted into a romantic travel adventure, effectively creating a deepfake of themselves within the short film. Participants become the lead actors in various global locations such as Tokyo, Cape Town, and Doha.
At the start of the summer, concerns were raised about American Airlines' reliability. Department of Transportation (DOT) data indicates that passengers experiencing delays, cancellations, diversions, lost bags, or being denied boarding despite having a ticket are most likely flying with American Airlines.
When you’re a frequent guest of a hotel chain, it’s common to receive a “thank you for being a Titanium Plutonium member” when you check into one of their properties. One guest did not get the 'thank you for your loyalty' and complained to the hotel’s management company.
The Covid-19 pandemic was a unique period marked by widespread mask mandates and enhanced cleaning protocols in public spaces. Many businesses, including hotels, adopted stringent safety measures, often citing health guidelines as the reason for reduced services.
U.S. air traffic control remains reliant on outdated technology, a situation that will persist until the 2030s. Despite several decades of efforts to modernize, the Federal Aviation Administration (FAA) has struggled with implementing technology upgrades. Airspace congestion in the Northeast has led to many manual processes and insufficient personnel to manage them.
JetBlue’s seat back entertainment map recently labeled much of Israel as “Palestinian Territories” in significantly larger text, overlaying the entire state of Israel. This incident follows a situation where police were called on a passenger who commented on the Hamas massacre of Israel on October 7th, in response to a flight attendant wearing a Palestine pin. The crewmember reportedly used her position to suppress customer speech.