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Vasu Raja has been giving interviews after being let go as American Airlines Chief Commercial Officer. American’s financial results have been poor, and at some level either he needed to go, or the CEO did. It’s not surprising which decision got made.
JetBlue’s seat back entertainment map now displays the Palestinian territory in "significantly larger text" than Israel, overlaying much of what is internationally recognized as Israel. This change has raised concerns among some passengers and observers.
Frank Lorenzo, a notable figure in the airline industry, has authored a book set for release next week. The book details his acquisition of Continental and Eastern Airlines, his sale of the Eastern Airlines Shuttle to Donald Trump, and his eventual disqualification by the Department of Transportation (DOT) from running an airline.
On September 4, 2024, a report emerged detailing an incident at the Chicago Marriott Schaumburg where Platinum members of Marriott's Bonvoy loyalty program were denied their reservations. A reader recounted his experience of being turned away despite presenting his ID and credit card upon check-in. The hotel staff acknowledged his Platinum status but then summoned security to inform him that he was being "walked."
United Airlines is offering aviation enthusiasts a unique opportunity to claim a free paper copy of the final issue of its Hemispheres magazine, which will no longer be available in print. This move marks the end of an era for the publication.
Two women flying Delta from Los Angeles to San Francisco experienced a dispute on Monday after missing their flight. Upon arriving at the LAX gate, they found a gate agent closing the boarding door.
Passengers have expressed frustration over the issue of unused overhead bin space on flights, leading to forced gate checks and delays in retrieving their luggage. Several individuals took to social media to voice their complaints.
Brian Sumers, in his subscription newsletter, interviewed former American Airlines Chief Commercial Officer Vasu Raja and shared a story about American Airlines canceling its order for Airbus A350 widebody aircraft. The account sheds light on the unconventional approach taken by Raja.
A well-known luxury travel influencer expressed frustration over a claim that Qatar Airways was the first to outfit business class cabins with suites featuring doors. The influencer had written that JetBlue was the pioneer, leading one of her readers to cite a conflicting report.
Southwest Airlines has introduced a limited-time promotion offering customers the opportunity to receive two months of free companion travel. To qualify, customers must book one round trip or two one-way flights by September 5 and complete their travel by November 20. Upon meeting these conditions, participants will earn a companion ticket valid from January 6 to March 6, 2025. Registration for the promotion is required.
Friday night’s Delta flight 112 from Boston to Rome turned back over the Atlantic two hours after departure, diverting to New York, when a passenger reportedly had “severe bouts of diarrhea all over” their seat.
The Department of Transportation has urged airlines to revert to the practice of offering meal vouchers during long delays, specifically those deemed 'controllable' such as mechanical issues. This policy is now part of customer commitment documents and incorporated into contracts of carriage, making it enforceable. Policies are also summarized on a DOT dashboard.
Twenty years ago, a flight attendant gave a passenger $20, and it changed her life. A Reddit user by the name of "itspritt" posted in the Alaska Airlines subreddit seeking assistance in finding this flight attendant.
A United Airlines passenger recently reported finding insects in their premium class meal. The incident occurred on Flight 2679, with the passenger seated in 4B. The passenger, identified as Alexander, shared an image of the meal on social media, stating: "An office w bugs in polaris class food.. Flt 2679 seat 4B."
As credit card rewards remain a primary concern for consumers, the aesthetic appeal of the cards themselves has become an increasingly significant factor. The discussion around this topic reveals that many individuals care about the look and feel of their credit cards, even if they hesitate to admit it.
Last week, Scandinavian Airlines (SAS) announced its transition from Star Alliance to SkyTeam, with Air France KLM acquiring a stake. This move included an easy status match for customers, granting SkyTeam elite plus status without requiring proof of current status or residency.
Rove plans to introduce a new credit card with transferable points and aims to establish itself as a transfer currency partnering with several banks. The Y Combinator-backed company outlines its card’s value proposition, which includes no annual fee, 2x points on all purchases, 3x points on travel, and 4x points for referrals for 30 days. Referral bonus spending is capped at $2,500 per month per referral, with each additional referral extending the 4x point period by another month.
Dallas-based 37-year-old food influencer Maria Baradell flew American Airlines coach from Chicago O’Hare to Barcelona on August 18th and made bread at her seat inflight to enjoy at her destination.
When a guest at Marriott’s Courtyard Crystal City/Washington National Airport expressed dissatisfaction with the hotel's upgrade policies, the general manager responded by explaining why upgrades are not readily offered to elite members.
Oman Air’s oneworld Launch Appears Imminent